Shipping & Return Policy

Our minimum order is $100.00 before taxes and shipping.

Orders on this cart will not show shipping and handling charges. Orders will be shipped by the most economical method and the freight will be added to the total.  You will be contacted before shipping with the freight charges.

Power tailgate service and inside delivery are available upon request for an additional fee.  For inside delivery, the freight company will bring in the shipment ten (10) feet inside of the door only.  Please let us know at time of order if you require these services.

Orders will be shipped prepaid based on the following order minimums (before freight and taxes);

Greater Vancouver, Vancouver Island: Orders over $750.00. Interior of B.C., Alberta, Saskatchewan & Manitoba: Orders over $1,000.00. Beyond charges will apply to shipments beyond major centers. Shipments of or including pillows, duvets, comforters, blankets, mattress pads and RB Wire Products will be charged freight unless they are less than 25% of the value of the total shipment.

We do not ship to the USA or outside of Canada.

RETURNS POLICY

Tex-Pro warrants its products against manufacturing and material defects. We will repair or replace any items with such defects.

Tex-Pro must be notified of the defect within 7 days of receipt of the goods. Credit will only be issued on goods that are unused, unwashed in their original package and can be resold.

No goods can be returned without a Return Authorization Number.

Please call our office to request a return authorization. Items returned without a return authorization number will be refused.

Return freight and a 20% restocking charge may apply.

Custom produced and special order items are non-returnable. Check for details when placing your order.

Returns will be processed the same way the order was processed (on account or charged to credit card).  Example-if you charged the purchase to your credit card the refund will be issued to your credit card.  If it was charged to your Net 30 Day account then the credit will be issued to your account.